Privacy Policy

Who we are

Our website address is: https://macromagicsoftware.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not share or pass on any of your data without explicit consent from you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Frequently Asked Questions

Some of the questions clients often ask before investing in bespoke software development.

How much will it cost?

There are no charges for assessment and provision of the development plan. This plan will outline all objectives, product requirements and costs. Our projects to date range from £300 to £300,000 which is why we offer a free development plan.

How long will it take?

Some products may only require small changes and can be turned around in as little as 3 days. Other projects have taken up to 6 months. Our free development plan will detail accurate time scales.

What do I have to do?

Once you reach out to us, we will ask you all about where you are now and where you want to be. As development progresses, we will update you on progress and supply part functioning prototypes to ensure the end product is the perfect fit. We supply training for users and administrators.

Do you have products ready to roll out?

Yes. We have a wide range of products ready to install today. We can also modify existing products for rapid roll out of effective solutions in a very short period of time.

Will I be locked in?

No. Depending on the services taken, you are free to choose where your product is hosted or who looks after it for you.

How do we ensure continuity?

We only use the very best service providers such as Microsoft Azure and Amazon S3 so you in good hands. We also work with a 3rd party escrow provider to ensure the safety of your business.